Every tool your agency needs,
in one platform
OmniAI replaces 6+ separate tools. Built specifically for Indian travel agents and visa consultants — not adapted from a generic CRM.
Never miss a client message again
AI WhatsApp Agent
Our AI agent replies to client WhatsApp messages 24/7 — answering visa queries, sending document checklists, collecting required files, and escalating complex cases to your team. Trained on your agency's specific knowledge, pricing, and process.
- Auto-replies in Hindi and English
- Sends visa document checklists on request
- Collects documents via WhatsApp
- Escalates to human agent on demand
- Handles 1,000+ messages simultaneously
- Integrates with official WhatsApp Business API
30+ country checklists, always up to date
Visa Knowledge Base
Complete document requirements, processing timelines, and fee guides for 30+ countries. Auto-generates personalised checklists for each client based on their visa type, nationality, and travel purpose. Your team always has the right information.
- 30+ country visa checklists
- Tourist, business, student, and work visas
- Official processing times and fees
- Auto-generates client-specific checklists
- Regular updates for policy changes
- Custom country configs per agency
From inquiry to visa approval in one pipeline
Smart CRM
A CRM built for visa agencies — not generic sales teams. Track every lead from first WhatsApp message to passport return. Kanban pipeline, activity timeline, document status, follow-up reminders, and bulk actions all in one place.
- Kanban visa pipeline (New → Processing → Approved)
- Auto-capture leads from WhatsApp, JustDial, Facebook
- Document status tracking per lead
- Follow-up reminder automation
- Lead assignment and team notes
- Bulk status updates and exports
Professional GST invoices in under 30 seconds
Invoice Generator
Generate, send, and track invoices with your agency's branding. Full GST compliance, PDF export, WhatsApp delivery, payment tracking, and automated reminders for overdue invoices.
- GST-compliant invoices with your logo
- Send via WhatsApp or email in one click
- Track payment status (Paid / Pending / Overdue)
- Automated payment reminders
- Custom invoice templates
- Export to PDF, bulk download
Post daily without lifting a finger
Social Media AI
AI-generated visa tips, travel offers, and country spotlights for Facebook, Instagram, and Google Business Profile. Schedule weeks of content in minutes, track engagement, and auto-respond to comments.
- AI-written captions for visa news and offers
- Schedule posts across Facebook, Instagram, GBP
- Auto-respond to DMs and comments
- Visual post composer with brand colours
- Analytics dashboard (reach, clicks, engagement)
- Trending visa news auto-curated
AI makes follow-up calls so your team doesn't have to
Voice AI Calling
Automated outbound voice calls for lead follow-ups, appointment reminders, and document collection nudges. Natural-sounding AI voice in Hindi and English, with full call recordings synced to the CRM.
- Outbound AI calls for lead follow-ups
- Document reminder and appointment calls
- Natural voice in Hindi and English
- Call recordings auto-saved to CRM
- Call outcome tagging (answered, callback, no answer)
- Bulk campaign calling
Stay top-of-mind with every client
Email Campaigns
AI-assisted email campaigns for visa offers, travel alerts, and follow-ups. Built-in templates for common travel agent use-cases, real-time open and click tracking, and full unsubscribe compliance.
- AI-written email content from a prompt
- Drag-and-drop email composer
- Open rate, click, and bounce tracking
- Automated follow-up sequences
- Unsubscribe and DPDP Act compliance
- Segment contacts by visa type or country
Zero leads fall through the cracks
Smart Follow-Ups
Set follow-up rules once — OmniAI runs them forever. Automatic WhatsApp, email, and SMS follow-ups based on lead stage, days since last contact, or document submission status. Full audit trail so your team always knows what happened.
- Rule-based follow-up automation
- WhatsApp + email + SMS channels
- Triggers on lead stage, time, or document status
- Custom message templates per trigger
- Full follow-up activity timeline
- Team notifications for high-priority leads